Top 10 Security Tips for Customers
- Do not disclose sensitive information to unidentified people or companies.
- Be smart with your pass code. Use a combination of letters and numbers and avoid using family names, your home address or other codes that would be easy to crack. Never reveal your code to anyone.
- Destroy letters or statements that contain personal information or details of your financial affairs.
- Install anti-phishing, antivirus and anti-spyware software on your computer. Keep it up-to-date.
- Use a secure browser (https) that encrypts or scrambles online purchase information. Make sure that your browser's padlock icon is active.
- Never run a program unless you know it to be authored by a person or company that you trust. Don't forward programs of unknown origin to friends or coworkers.
- Never provide personal information unless you have initiated the contact and have confirmed the business or person's identity.
- Be aware of phishing activity. If you get a suspicious phone call, hang up. If you receive a suspicious e-mail, delete it. Remember that a bank will never ask you for your online ID or pass code.
- Report lost or stolen ID, cards and/or personal information immediately.
- Monitor all of your banking and credit card accounts regularly. Check your credit report annually.